Our orders usually ship within 2 business days. Depending on the shipping speed chosen, you should receive your order within 3-5 business days, but delivery times may vary slightly.

We offer a 30-day money back guarantee. Please email info@blueoceanpearls.com with your order number and a sales associate will contact you within 48 hours.

Quality and craftsmanship are our utmost priorities. With that in mind, jewelry is delicate by nature and accidental damage can happen.

Kindly email us at info@blueoceanpearls.com for our free repair services with your order number, description of issue and a photo.

Pearls, like your other fine jewelry, can be both delicate and sturdy. For this, we recommend following the below guidelines to ensure the vibrancy of your pearls.

• Using a soft, dry cloth, wipe your pearls to restore their glowing luster
• Avoid getting lotion, soap and perfume on your pearls
• Take your pearls off before swimming and showering
• Store your pearls in your jewelry box

Questions? Contact us! info@blueoceanpearls.com